Integrated Ticketing System in Cloud Web Hosting
With a cloud web hosting from us, you will never need to leave your account. Our ticketing system is built into the Hepsia hosting Control Panel, which is used to manage your entire online presence. You can easily access any support ticket while you’re browsing through your website files or configuring different settings. The ticketing system is being closely monitored 24x7 by our help desk support staff representatives and the ticket response time is no more than one hour, but it rarely takes more than twenty minutes to obtain assistance. Unlike certain hosting companies, we do not charge extra for using the ticketing system, so you can contact us as often as you wish and request information in regard to any technical or billing problem. You can also read a number of educative articles, which will help you deal with the commonest challenges yourself.