Website Migration

A: If your current web hosting provider can no longer fulfill the demands of your web site, or when you experience continual network downtime, or if you have to wait for hours for the customer support staff to get back to you, it may be smart to switch your provider, i.e. to transfer all the files for your sites along with your databases from your current provider to your new provider. At CharlestonHost.com, we realize that this can be difficult and time–consuming. This is the reason why we’ll do all that for you for free!Our highly qualified technical team representatives will transfer your website content from your current provider to us. Our technicians have extensive experience with web site migration and are able to take care of everything – from an average WordPress weblog or Joomla^™ website, to an extremely complex, custom–made web app.

A: We try to implement all web site migrations as quickly as possible. Even so, we do not have a set time frame for web site migrations. There are different aspects that you have to take into consideration – the sheer size of your site and the workload of our web site migration team, etc. We constantly try to carry out each migration within 48 hours. With smaller–sized web sites, our staff typically manages to finish in less than 24 hours.

A: Yep. We will require the name of the site that you wish us to transfer. We’ll also require a means to log in to your present web hosting account so that we can get the content pertaining to your site.

A: In order for us to start the migration of your hosting account, you must already have an account with us. Opening an account with us will require that you to disclose precisely the same info you have given to your previous host. We also have an extremely rigid Privacy Policy, which specifies how delicate data is dealt with.

A: While we migrate your site, it will be available both in your hosting account with us and in your account with your former web hosting provider. After the migration is finished, we will ensure that everything is working correctly and that the integrity of your data is not affected prior to informing you that the transfer is complete. After that, we’ll tell you how to transfer the domain to your web hosting account with us and how to modify your DNS settings.

A: Nope. Apart from your login info for the Control Panel, we will not require anything. We’ll never contact your web hosting provider. They will not know anything about the transfer either.

A: We can transfer your web site from any hosting provider or any Linux–powered web hosting platform given that we can gain access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we’re unable to transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.