1 hour ticket response
We are dedicated to offering a fast and appropriate response to each helpdesk ticket submitted by a user. Our skillful technical support staff members will examine your request and will offer you the most effective solution. We offer a 1–hour response time guarantee for all tech support tickets. Actually, our average ticket response time has proven to be twenty minutes.
A Topflight Tech Support Service
We’ve got a team of web hosting support technicians who are eager to answer all your inquiries whenever you need assistance. The vast majority of our help desk support staff members have many years of experience in the cloud web hosting business, so you can always rely on rapid and adequate answers to your requests.
An Intuitive Help Center
Integrated into the Web Site Control Panel is an easy–to–browse Help section, which features various sources of information. You can search through a frequently updated knowledge base featuring web hosting account administration articles and website administration articles, check out our educational video tutorials or have a gaze at the F.A.Q. repository.